Terms and Conditions

Ahimsa Jewelry is created from the heart and we would like you to feel the sincere love that comes in each of the jewelry that we created. The guidelines below are created to give the best Customer Service that we can, however we would also like to hear from you should you have any hesitation on the points below. If you have any questions after reading the sales Terms and Conditions, please do not hesitate to contact us at info@ahimsajewelry.com

By ordering an Ahimsa Jewelry product, you will be deemed to have read, understood and agreed to these Terms and Conditions.


1. General Sales

A contract between the customer and Ahimsa Jewelry for the sale of our products will only exist once an order has been accepted, processed and dispatched (at which point the buyers credit/debit card will be charged for the value of the goods dispatched). Prices and availability of goods are subject to change without notice. This means that the price confirmed after placing the order might be different to that charged at delivery. Every effort is made to ensure that this will not happen – however, if you change your mind, please refer to our returns policy. A delivery charge will be added to your order value where appropriate, please see delivery times and charges.


2. Purchase Price

The customer agrees to pay the Purchase Price as stated on this website. All Purchase Price shall be payable upon Check Out. All stated prices include legal VAT. A document of identification of the VAT on your order is not possible due to legal reasons. As currencies we accept Paypal and secure debit and credit card payment through our website, whereby the fee for the above mentioned payment services are computed 1 to 1. We will confirm the exact amount payable during confirmation of your order. Only after complete payment will the buyer be the owner of the goods.


3. Gemstone

We personally selected all the gemstones that we use in the production of the jewelry and make sure that we have chosen the best for each product. We only use natural gemstones and thus the color, size and shapes may vary from time to time. This natural quality will add to the uniqueness of each piece without reducing its beauty, value and quality.


4. Jewelry

All items are individually handcrafted and thus they will never be identical to each other. This quality makes each piece unique and special even when the designs are set. We also use natural gemstones; therefore we cannot guarantee an exact depiction of shapes and color shown in the photo. We take joy in providing a unique piece of jewelry to you, knowing that you will appreciate the beautiful design and take pride in knowing that each piece is special.

5. Range

This website displays all items in our current range. We try to hold stock of all styles and sizes at all times, whilst a product is active. However, occasionally an item will be out of stock and if this is the case this will be highlighted in your shopping basket. The availability status for your order will also be notified to you on your order confirmation.

6. Delivery

All dates quoted for delivery are estimated delivery dates only. It may be subject to change and we cannot accept liability for any loss or damage (whether direct or indirect) for delivery at any time other than the estimated date for delivery. All orders received will be shipped within 48 hours after the payment has been made. A delay of delivery by inevitable events e.g. strike, lockout or other losses of the supplier extends the time for delivery in an appropriate way. If a supply should be impossible due to the events mentioned above, we are entitled to withdraw totally or partly from the contract.


7. Return Policy

If for any reason you are not 100% satisfied with your order, you may return or exchange most items for a full refund of the original price paid up to 30 days after date of purchase. Items returned to us MUST be deemed by us to be in their original condition and packaging before a refund will be issued. Ahimsa Jewelry will only refund return regular mail postage IF you are returning an incorrect or defective item. For all other returns please kindly ensure that sufficient postage is affixed to the package. Any return postage or shipping charges paid by Ahimsa Jewelry for packages that are not for incorrect or defective items will be deducted from the refund provided. Please send your returns in their original packaging with a copy of the original invoice to:
                                                             Ahimsa Jewelry
                                                             Jl. Cikini Raya No. 60 V-Y
                                                             Jakarta 10330
For your protection, please send your return items in a rigid cardboard box or bubble-padded envelope. We recommend that you insure your package as we are not responsible for product returns that arrive to us damaged, and will not credit you for these items. Items returned to us in a standard un-padded envelope are almost certain to be damaged by the postal service.


8. Disclaimer & Limitations of liability

To the fullest extent permitted by law and save as provided above, neither Ahimsa Jewelry nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Ahimsa Jewelry or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

“The limitations of liability in these conditions shall apply equally for the benefit of Ahimsa Jewelry and any other associated company of Ahimsa Jewelry as if references to Ahimsa Jewelry included references to each such associated company.”

While Ahimsa Jewelry uses reasonable endeavors to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Ahimsa Website will not be responsible for any errors or omissions or for the results arising from the use of such information.


9. All rights reserved

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are owned by Ahimsa Jewelry and its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may:
Copy, print or download extracts of the material on this website for the sole purpose of using this website or placing an order with Ahimsa Jewelry.  Copy print or download the material on this site for the purpose of sending to individual third parties for their personal information provided that you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.

We may amend our Terms & Conditions and Privacy Policy at any time, without notice to you, by posting such revision on this page, so you are always aware of what information we collect, how we use it and under what circumstances we may disclose it. Any changes will only apply to information collected after the change is posted. This policy was created in September 2014